Service Satisfaction - Advanced Office Systems Inc

*Customer Name

(ex. ABC Corporation)

*Phone Number

(ex. 1-000-000-0000)

*Contact Name

ex. (your name)

*Email Address

*ModelNumber

(Refer to tag on machine)

*SerialNumber

(Refer to tag on machine)

Service Technician

*Tech's Name

How do you rate your satisfaction with Advanced Office Systems, Inc. on

Amount of time it takes for the Service Technician to arrive after call is placed

Amount of time it takes to complete repair

Amount of time it takes to return with any parts needed

Following up with you after the repair is completed

Fixing the equipment right the first time

Knowledge and expertise of Service Technician

Professionalism of Service Technician

Cleanliness of equipment and area after the repair

What would you say is your average response time for service calls?

Products

How satisfied are you with:

Reliability of equipment

Ease of maintaining equipment

Value received for the price of the equipment

Quality of the copies

Speed of making copies

Overall

Considering everything, how would you rate the products, service and support you receive from Advanced Office

Based on your experience, would you be most likely to

Lastly, we want to provide the highest level of products and service available. What suggestions do you have that would help us better satisfy your needs? Please be as specific as possible. If you are completely satisfied, we would like to know that also

*Required Fields

At Advanced Office Systems Inc., we are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, any information collected from our users is kept in the strictest of confedence and will not be sold or given to any other company or organization. All information collected is used to help improve your experience when you use our products, services and website.